Email support@muthari.com — for anything at all: a fault, a question, a feature you need, or help getting started.
You do not need to write a formal report — tell us plainly what happened. These four things let us find a fault much faster:
If something looks wrong with your company's data, say so straight away and do not try to correct it by hand first. Records in Muthari are kept as a permanent trail, and it is easier for us to put right if nothing has been written over.
The camera app stamps each photograph with the date, time, place and project so a site record can stand on its own later. Everything it produces stays on your device — the app has no account, no sign-in, and sends nothing to us or to anyone else.
That also means we cannot see your photographs, and cannot recover them if the device is lost. Keep your own backup, as you would with any camera.
If the app cannot find your location, check that location permission is granted for it in your device settings, and that you are outdoors or near a window — satellite positioning is poor deep inside a concrete structure.
Our Privacy Policy explains what each product collects, and our Terms set out the agreement. Our approach to keeping data safe is described on the Security page.
Muthari Private Limited
Payyannur, Kannur, Kerala, India
support@muthari.com